Legal
Terms of Service
Last updated: August 5, 2026
These Terms govern access to GlowUP., the salon operating system at glowupbeautysolutions.com (the “Service”), operated as an open beta multi-tenant product.
1. Acceptance
By creating an account, starting a pilot, or using the Service, you agree to these Terms and our Privacy Policy.
2. The Service (open beta)
GlowUP. provides booking/calendar, CRM-related tools, Glo AI chat (when configured), and related ops features. Features may change during beta. Phone voice for Glo may be unavailable until separately provisioned.
3. Accounts
You must provide accurate information and keep credentials secure. You are responsible for activity under your account and for salon data you import or enter.
4. Plans & billing
Paid plans (e.g. Solo, Floor) may be purchased via Stripe Checkout. Trials, pricing, and allowances are described on the site and may change. Brand plans may require a custom quote. Fees are non-refundable except where required by law or stated at purchase.
5. Acceptable use
- No unlawful, abusive, or infringing content.
- No attempts to disrupt, reverse engineer, or overload the Service.
- No using Glo or the platform to spam, mislead clients, or violate communications laws (TCPA, etc.).
6. Your data
You retain ownership of salon and client data you provide. You grant us a limited license to process that data solely to operate the Service. Migration from other tools is offered as a guided process during beta and is not guaranteed for every competitor export format.
7. AI features
Glo and other AI features may produce incorrect or incomplete outputs. You are responsible for reviewing bookings, messages, and recommendations before relying on them with clients.
8. Disclaimers
THE SERVICE IS PROVIDED “AS IS” DURING OPEN BETA WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9. Limitation of liability
To the maximum extent permitted by law, GlowUP. and its operators are not liable for indirect, incidental, special, or consequential damages, or lost profits/revenue, arising from use of the Service. Aggregate liability is limited to fees paid by you to us in the three months before the claim (or $100 if none).
10. Termination
We may suspend or terminate access for breach or risk to the platform. You may stop using the Service at any time. Provisions that should survive will survive termination.
11. Contact
Questions: aaron.jawsai@gmail.com